The twentieth century has witnessed a remarkable growth in the preventive, diagnostic, treatment, and rehabilitative technologies shown to be efficacious in preventing and treating disease and injury and healthcare services has drawn risks and opportunities beyond its prevailing boundaries. Management of health care services, thus become increasingly complex and dynamic as the scientific basis of health care has grown enormously. Complexity also arises from the lack of such complexity management in healthcare sector

Next to complexity medical errors are now a serious threat to patient safety. Each hour of each day, patients and clinicians are affected by near medical errors and the consequences of adverse events. The effects of health care errors and poor-quality health care have impacted all our lives sometimes directly, at other times indirectly.

The various issues and factors come together to define the complexity and scope of patient safety and quality care create change within health care systems and processes of care.

Implementing ISO standards can help organisations

• Reduce energy costs
• Ensure quality standards of your service are maintained
• Provide confidence and assurance to your clients/stakeholders their data is protected
• Comply with any international regulations
• Improve performance across the organisation
• Ensure health & safety within the workplace